Payments

What payment methods do you accept?

we accept visa, mastercard and american express, via stripe or alternatively you can checkout with paypal who also accept discover or linked bank account

Are my payments protected?

all your personal information is handled over secure connections. our payment gateway also complies with the payment card industry data security standard (pci dss).

My payment has failed. What should I do?

if you are already subscribed and a payment has failed, please log in to your account, navigate to the account page and select the update payment information under the ‘my memberships’ section.
this will take you to the page where you can re-enter your payment details. if you are a newly subscribing customer and your payment has failed, please check your bank account or paypal account to make sure no charge has been incurred.
lease then attempt the checkout process again with a different card. please see above for the card types we accept. if you are still having issues, please send an email over to [email protected] or raise a ticket with us and we will do our best to help.

Subscription

What are the subscription levels?

gamers currently offer 3 levels of subscription: monthly ($5.00/month Onc Connection), ($8.00/month for 3 Connections), and ($10.00/month for 5 connections). if you are new to gamers and want to explore our shows without hindrance, then we recommend that you start off with the monthly option. it is easy to change up to the quarterly or annually options by emailing support, or if you decide it isn’t for you to cancel the subscription in a few easy clicks. if you do cancel your subscription before the end date of the period you have paid for, you will still be able to access our service for that time, but will not be refunded for the remaining period you are subscribed for. we do not have cancellation fees.

How do I subscribe?

You must create an account by choosing a payment option.  you will have access to all gamers tv shows and tournament play

Why did my subscription end?

after 3 failed billing attempts on a subscription, your subscription will end and you will have to check out again to update your payment details. you will be notified by email if a subscription payment fails. your account will not be affected, nor will any data be lost. if you are having payment difficulties, please contact our customer support or email us at [email protected].

How do I cancel my subscription?

navigate to your account page. under your membership level there will be a link to cancel your subscription. follow this link to cancel. alternatively, if logged in, click here.

Accounts

How can I contact Gamers TV?

for issues with service, you can visit our customer support section of our website or call us on. for feedback, comments, or complaints you can email us at [email protected].

I have forgotten my password. How do I retrieve it?

head over to our login page and click the ‘forgotten’ password link and follow the steps to retrieving it. if you are still having issues please contact our customer support at [email protected].

How do I change my password?

if you are logged in you can navigate to your profile and at the bottom of the form there is an option to update your password.

I cannot login?

this can happen if someone at your ip address has tried to login with the wrong details to many times and has been blocked. please wait 30mins before trying to login. if you are still having trouble please contact us at [email protected].

My issues is not covered here. How can I get additional support?

of course! you can head over to our support page to raise a ticket or email us [email protected].

gmastertv.com

How do I create an account?

To begin the registration process, simply select join on the home page. when you first create an account, you will begin with access to our live channel via the web player. You will be emailed instructions on how to download the app for your mobile device, firestick, android device etc.. 

Can I rewind, pause and fast forward through videos and the live channel?

missed the first few minutes of a show on the live feed and don’t want to wait for it on demand? no problem, gamers everywhere comes with dvr on our channel feed. how much you can rewind fluctuates depending on traffic, but normally it is at least several hours. you can also pause, rewind, and fast forward through on-demand content.

What devices can I watch gamers on?

you can watch Gamers tv everywhere on desktop, mobile, and tablet or anything with a web browser. simply log in if you are a subscriber and browse to our live channel feed.

Can I log in on multiple devices?

currently, you can watch from as many devices at one time based on your subscription type, but you can only be logged into your account once at any one time

What are the system requirements for gamers Everywhere?

to watch gamers everywhere videos you will need a recent browser on an internet-connected mac, pc, tablet, or smartphone or download our app. please note that you are responsible for any costs that your operator may charge you for data usage. viewing the gamers everywhere service via a mobile network may be less reliable than via a broadband internet connection and may incur in higher charges from your mobile network service provider.

What kind of internet connection is required to watch gamers Everywhere?

to watch content in 1080p we recommend a connection speed of at least 5 mbit/sec. please consider that actual connection speeds may be lower than the value advertised by your service provider. if there is traffic on your connection the bandwidth available for gamers may be lower than the actual connection speed. if you have a connection slower than 2mbit/sec you may see a lower quality version of the video.

What quality can I stream in?

our video can be streamed in 1080p depending on your internet connection. our web player uses adaptive bitrate playout to optimize playback to your internet connection. we recommend an internet speed of 5mbps or above to watch in optimum quality at all times. with a slower connection you can watch at a lower quality.

General

What is Gamers TV?

Gamers tv is an international media company, dedicated to the creation of video gaming and esports tv channels around the world, as well as individual shows and formats for syndication aimed at people who love to play video games.

What can I watch on gmastertv.com?

you can watch all of our shows in HD and additional content exclusive to gmastertv.com. from comedy talking heads to game reviews and live events.

Will the content be subtitled or dubbed?

our content is dubbed and subtitled on our tv broadcasts in a number of countries. however, we do not currently offer subtitles or dubbing on our gmastertv.comservice.

Does this website use cookies?

yes, we use cookies in order to give you the best experience possible. details are contained within our privacy policy.